Suggestions, Comments and Complaints

We welcome all comments on the services provided by the Practice.

We are continually looking to turn patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.

We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received.

We’ll let the staff involved know and share the good practice across our teams.

You may write to us or contact us by phone or fax. Details can be found on our Contact Us page.

Our Complaints and Comments Leaflet can be found here

Complaints Procedure

Being Open Policy

Duty of Candour